1:1 TRAINING / GROUP TRAINING POLICY
Upon enrolment of your Training Course, you are agreeing to these terms and conditions below.
MAJESTIC TEETH WHITENING complies with Australian Consumer Law in regards to refunds. We are not required to provide a refund if you change your mind about the course that you choose to enrol into or accidental purchases. Whilst course fees are non-refundable, the decision of assessing the extenuating circumstances and refund requests with the Managing Director shall be assessed on a case by case basis with their decision being final.
Cancellations/Reschedules:
There are two sections to this policy. Section 1 relates to the cancellation of the student’s training course, within the 48-hour cooling off period. Section 2 covers cancellation of the students training course outside the 48-hour cooling off period.
Section 1.
Under the terms and conditions of this agreement, the student completing the training course is subject to a 48-hour cooling off period starting from the time of initial booking fee/deposit payment and may terminate the enrolment. Majestic Teeth Whitening will refund any fees paid within twenty-one (21) days of receiving written notification of cancellation in the cooling off period. This does not apply to our interest free payment plans with our financial partners. All payment plans are non refundable under any circumstances.
Section 2.
Cancellation of the training course enrolment outside the 48-hour cooling off period.
- A non-refundable booking fee/deposit is paid at registration or upon enrolment.
The remaining balance is to be settled in full prior to or on the day of the student’s first training/course day.
- Training course/s cancelled later than 10 days prior to the first day of the student’s training course will be charged 50% of the tuition fee.
- Training course/s cancelled 48-hours prior to the first day of the students training course will be charged 100% of the tuition fee.
Once training course has commenced, you are committed to the full paid amount of the tuition fee in full, even if deciding to not continue or complete the training course, for various reasons.
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Termination by Majestic Teeth Whitening:
Majestic Teeth Whitening reserves the right to terminate this enrolment agreement under the following conditions:
- Failure to abide for any of the criteria listed in the regulations or
- Action upon a complaint by either Majestic Teeth Whitening employees or educators or
- Majestic Teeth Whitening reserves the right to cancel an enrolment or cancel training if the educator deems the situation as unsafe, threatening and poses a risk to the educator and students health, safety and wellbeing.
Majestic Teeth Whitening has the right to cancel an enrolment at its discretion.
COVID-19 Sick Notice / Snap Lockdown
If a student is not feeling well, or is sick prior / during the training course, the student is required to notify the educator immediately.
We are accommodating as best we can however if due to the circumstances and we are unable to continue operating as per normal we will reschedule students enrolment dates; Those that are unable to reschedule will still receive their kit and credit towards future services and/or training.
If the students training dates are affected by a snap lockdown or are unable to make the training dates due to COVID-19, we will do our best to accomodate and reschedule your training dates to match your best availability. We do require as much notice as possible.
Force Majeure Policy
In the event that Majestic Teeth Whitening cannot contract with you as scheduled hereunder because it becomes impracticable as a result of an Act of God, accident, fire, incapacity, labor controversy, riot, war, civil commotion, act of government, terrorism or other cause outside the control of Majestic Teeth Whitening, We shall have the right in its sole discretion to RESCHEDULE WITH YOU AS SOON AS REASONABLY PRACTICAL after the end of such force majeure.
Majestic Teeth Whitening shall reschedule the training hereunder as soon as reasonably practicable following the date of such occurrence. In the event Majestic Teeth Whitening is prevented from performing obligations hereunder as a result of any contingency which is beyond the control of such party (such as interruptions in Majestic Teeth Whitening travel schedule or unforeseen unavailability of Majestic Teeth Whitening), Majestic Teeth Whitening reserves the right to reschedule training. In the event that a Majestic Teeth Whitening training cannot be conducted because of a lack of minimum student attendance, Majestic Teeth Whitening reserves the right to reschedule the training.
Deposits/Booking Fee:
This Section relates to the deposit/booking fee settled of the student’s training course.
All payments made are NON-REFUNDABLE.
Deposit is also known as a Booking Fee and is a part payment of the full amount of the tuition fee.
The Booking Fee is to confirm the date/time of the student’s training position in the academy. This fee also covers the costs of the Professional Starter Kit, Training Supplies and organisation and preparation prior to the student’s training course which takes a considerable amount of production.
We understand life is busy and unforeseen circumstances can happen. In result, the student may not be able to make it to one or any of the training dates. In the event of this happening the student may need to reschedule, we appreciate that the student provides a 24-hour notice prior to reschedule or give the chance for the date/day to be filled by another client or student. This is simply a considerate act, booking fee/deposit is still non-refundable; any cancellations/reschedules within 24-hours incur a fee. This is to minimise last minute cancellations and minimise no shows as a growing business.
We do not refund due to "change of mind". Any purchases made with our financial partners for interest free payment plans are non refundable under any circumstance.
Invoice: All invoices created have a 24 to 48-hour period to be settled until the invoice is cancelled. Once cancelled, the training dates given will then become available to other potential students. There is an added 10% GST fee to all invoices created.
Guests: There is a no guest allowed policy as there is limited space. No children Allowed.
Age Requirement: Majestic Teeth Whitening has a strict minimum age restriction of 16 years old for students.
Sick Notice: This Section relates to any student enrolled and completing the training course.
- Unfortunate circumstances happen such as being sick, a 24-hour notice is required to notify Majestic Teeth Whitening, cancellation policy is strict.
- Majestic Teeth Whitening educator/s reserve the right to cancel and reschedule training dates if the student is unwell or ill.
- Majestic Teeth Whitening reserves the right to refuse entry to any persons that arrive on the premises unwell, intoxicated, disorientated or under the influence of substances any kind.
- All models must sign consent forms for liability and insurance reasons and agree to photos being taken for training purposes.
- All models confirm that the results may not last as long due to trainee practice, any mistakes made the educator must fix at the time of appointment, if however the model reaches 72 hours or longer and experiences discomfort, Majestic Teeth Whitening is released from all liability.
Legal:
If any student or person (current or past) defames Majestic Teeth Whitening, whether it be libel or slander, Majestic Teeth Whitening have the rights to strip all certification and merits. Majestic Teeth Whitening also have the rights to remove all obligations, including but not limited to, Legal or contractual, with the student or person.
General Release:
As a condition of enrolment, I agree to be bound by Majestic Teeth Whitening regulations and policies. I agree that Majestic Teeth Whitening education and training or any successors, assigns and parties related in any way to (‘Majestic Teeth Whitening’) on the condition that Majestic Teeth Whitening will not be responsible for (and I grant Majestic Teeth Whiteing an Indemnity in respect to) any claim for personal injury, loss or damage whatsoever which may occur as a result of any act or an omission of Majestic Teeth Whitening and, or my attendance at a Majestic Teeth Whitening premises.